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Detailed travelogue on Australia and New Zealand
Detailed Travelogue on Australia and New Zealand
Larry2006-05-27 03:23:16
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/>count -- both for Australia and New Zealand. One of them even took the time
to go through my entire trip, adding up all the miles for my flight segments
and rental cars, assuring me yet again of the total miles I would earn.
Of course, everything I was told turned out to be a total lie. I didn't
find out until after I arrived in Australia that United would honor only 70%
of the miles flown on Ansett within Australia, and would honor NONE of the
miles flown on Ansett within New Zealand unless it was within 24hrs of an
arriving United flight from the States.
Complaining to United is useless because it's your word against theirs.
The funny thing is, with all the problems we've had with United in the past,
I actually thought about taping the conversations with the agents, but
wrongly figured since FOUR different agents gave me the same information, it
was probably accurate.
DON'T MAKE THE SAME MISTAKE I DID.
DON'T TAKE UNITED unless you feel comfortable around con artists and
bait-and-switch operators. That is, unless you like an airline where: the
stewardesses actually YELL at the passangers to the point of harassment,
demanding money from a mother because her young son has plugged in his OWN
headset to watch the movie (see my Hawaii report), an airline that forced my
dad to pay almost $700 or cancel his flight when he showed up at the airport
for a trip to Flordia using the frequent-flyer miles my sister gave him as a
gift (ALLOWED under their rules, but the airport attendant wouldn't accept
it, and repeated letters to United's head office have yielded only rude
brush-off replies), cancelled flights (a trip to San Fransisco in August was
cancelled, and United never notified anyone. If I hadn't called the night
before to make sure everything was OK, I'd have shown up at the airport and
...
See photographs from:
Australia Gallery
,
New Zealand Gallery
