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Very detailed Africa travelogue with lots of information for anyone planning a trip. Indexed for easy reference. 11 Countries over 3 months.
3 months in Africa -- detailed travelogue, travel tips, indexed
Larry2006-05-27 03:11:54
Displayed times (last time: )
a budget tour), and he was surprised to see someone able
to stay in Africa 11 weeks, as their own tour was only a bit over two weeks
long.
Back at the Johannesburg airport, I went to an ATM to get some rand, then
walked up to the South African service counter to try to get a refund for
part of my Mozambique ticket... as with the Victoria Falls flight, I had
been unable to get a cheaper "African Explorer" rate for the outbound, but
was able to get the "Explorer" rate for the return -- meaning there were two
different fare types for my cancelled Mozambique ticket. I would probably
never see a refund for the "Explorer" rate return because of the way the
program is set up, but I did at least deserve a refund for the full-fare
economy outbound ticket. While in Harare, Claudia (the SAA agent there)
told me I could get a refund for this portion either back in the U.S. or at
the Johannesburg airport -- and when I expressed fears that an agent in
Johannesburg may not know what to do and may not want to give me a refund,
she told me "well, then they're stupid. They'll give you a refund." When
the agent in Johannesburg then told me they couldn't give me a refund
(saying I'd have to wait until I returned back to the U.S.), I smiled and
said "gee... that's not what I was told in Harare. Um... don't take this
the wrong way, but the agent there said you're stupid here if you don't do
it, because you're supposed to be able to." "What agent said that?" the
lady asked. "Claudia, at the Harare office." With that, the lady here (who
had been quite helpful and didn't seem stupid at all) went back to ask her
supervisor, came back out, and said "well, she told you wrong. We DON'T
refund here -- it normally has to go through the U.S. office, but since you
were told differently, I'll try to put the paperwork
...
See photographs from:
Botswana Gallery
,
Cape Verde Gallery
,
Kenya Gallery
,
Lesotho Gallery
,
Malawi Gallery
,
Mauritius Gallery
,
Swaziland Gallery
,
Tanzania Gallery
,
Zambia Gallery
,
Zimbabwe Gallery
I just thought it might be helpful for you to know how i am finding your system.
Thank you
Susan J, 2008-01-28 14:00:20